Legal notice

CRAFT LANE – LEGAL NOTICE

Last Updated: 24 August 2026

Welcome to Craft Lane.

This Legal Notice provides important information about the ownership and use of the Craft Lane website.

1. WEBSITE OWNER

Business Name: Craft Lane

Country: South Africa

Email: suzette@craftlane.co.za

Website: craftlane.co.za

Business Address: Online

For any legal or general enquiries, please contact us using the email address above.

2. WEBSITE CONTENT

All content published on the Craft Lane website, including but not limited to:

Craft Lane branding and logo
Text and written content
Website design
Graphics
Photographs created or commissioned by Craft Lane
Marketing material
Product descriptions created by Craft Lane
Other original website content

is owned by or licensed to Craft Lane or the relevant content owner and may be protected by applicable intellectual property laws.

You may view and use the website for your personal and lawful shopping purposes.

You may not copy, reproduce, modify, distribute, publish or commercially use Craft Lane's content without prior written permission.

3. VENDOR AND MAKER CONTENT

Craft Lane works with independent makers, artists and vendors.

Some photographs, artwork, product descriptions, logos and other content displayed on the website may belong to individual vendors or makers.

Such content remains the property of the relevant owner unless otherwise agreed.

Unauthorised reproduction or commercial use of vendor content is prohibited.

4. PRODUCT INFORMATION

Craft Lane makes reasonable efforts to ensure that information displayed on the website is accurate and up to date.

However, product information may be supplied by independent vendors and makers.

Because many Craft Lane products are handmade or individually produced, variations may occur between products.

Colours may also appear differently depending on the device or screen used to view the website.

If you require additional information about a product before purchasing, please contact Craft Lane.

5. TRADEMARKS AND BRANDING

The Craft Lane name, logo, branding, slogans and other identifying marks may not be used without prior written permission.

Third-party brand names, trademarks and logos appearing on the website remain the property of their respective owners.

6. THIRD-PARTY LINKS AND SERVICES

The Craft Lane website may contain links to third-party websites, services or social media platforms.

These may include payment providers, courier services, social media platforms and other third-party services.

Craft Lane does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

Use of third-party services may be subject to their own terms and conditions and privacy policies.

7. WEBSITE AVAILABILITY

Craft Lane aims to keep the website available and functioning correctly.

However, we do not guarantee that the website will always be available, uninterrupted or completely free from errors.

The website may occasionally be unavailable due to maintenance, updates, technical issues or circumstances outside our reasonable control.

8. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on the website is accurate.

However, errors, omissions or outdated information may occasionally occur.

Craft Lane reserves the right to correct errors, update information and change or remove website content at any time.

9. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits any liability or consumer right that cannot legally be excluded or limited under South African law.

Subject to applicable law, Craft Lane is not responsible for losses arising from circumstances outside our reasonable control, including third-party website failures, courier delays, payment provider interruptions, internet failures or other external events.

10. PRIVACY

The collection and use of personal information through the Craft Lane website is governed by our Privacy Policy.

Our Privacy Policy explains what personal information we collect, why we collect it, how it may be used and the rights available to customers.

11. TERMS OF USE

Your use of the Craft Lane website and purchases made through the website are also subject to our:

Terms of Service
Privacy Policy
Refund & Returns Policy
Shipping Policy

By using the website, you agree to comply with the applicable policies.

12. GOVERNING LAW

This Legal Notice is governed by the laws of the Republic of South Africa.

Any legal matters relating to the Craft Lane website will be dealt with in accordance with applicable South African law.

Nothing in this Legal Notice limits any rights that cannot lawfully be limited.

13. COPYRIGHT AND INTELLECTUAL PROPERTY ENQUIRIES

If you believe that content displayed on the Craft Lane website infringes your copyright or other intellectual property rights, please contact us.

Please include:

Your name and contact details.
A description of the content concerned.
An explanation of the rights you believe have been infringed.
The location of the content on the website.
Any supporting information that may help us investigate the matter.

We will review legitimate complaints and take appropriate action where necessary.

14. CONTACT

For questions regarding this Legal Notice or the Craft Lane website:

Craft Lane